Support

support matters

Because problems don’t happen just on a 9-5.

Service and Support

Technical Support

Your business relies on technology to operate, communicate and grow.  We understand that and are committed to superior technical support coverage for our clients.  That’s why we have protocols in place to make sure problems are addressed quickly and efficiently.

When you work with JFG, you don’t just get a few “Geeks”… you get a strategic partner that is committed to your business operation and success.

 

 

Support Options Include

  • Onsite and/or Remote Service available
  • 24/7 Server Monitoring and Problem Resolution
  • Application Monitoring, Management and Problem Resolution
  • Network and Remote Connectivity Management
  • Total IT Security – Antivirus, SPAM Filtering, Anti-Spyware, Web Content Filtering
  • Automated Security Patch Deployment
  • Backup and Disaster Recovery
  • Inventory Tracking and Reporting
  • New Technology Guidance and Consulting

CALL 910-378-3868 for assistance.

Need Help?

If you’re frustrated with computer problems and slow support, you’ve found the right team.  We understand business and technology.  Our qualified technicians can help get your technology up to the speed of your business.